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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Sim not provisioned

Ordered new replacement SIM as the old SIM was damaged.  Got the new sim put in handset but it is saying SIM not provisioned and when I call the number it says calls are not currently being connected to this number. When I have tried to activate the ...

fhgfzg by • Explorer
  • 476 Views
  • 3 replies
  • 0 Helpful

ee numbers moved to virgin

Hi,I moved 4 phone numbers from EE last month to Virgin using the PAC codes and they are working fine. We are now getting messages to say the numbers will be discountinued in 5 days. Can someone advise me why we are getting this message- what does it...

aliz by • Investigator
  • 426 Views
  • 5 replies
  • 1 Helpful

Old number transfer

I’ve switched networks and provided ee with my pac code from o2. 24 hrs and old number still not transferred for calls but fine with WhatsApp. What do I need to do? 

PUK number from another phone abroad

Despite several previous answers to similar posts I am unable to find the choice of unblock my phone as I don’t know where account settings is - I am online from another phone after putting in the incorrect SIM and my phone got locked . I am also abr...

HDBS by • Investigator
  • 603 Views
  • 5 replies
  • 3 Helpful

EE complete lack of understanding

Not only has EE cut of my wife’s and My SIM cards, but they also can not reactivate them. Told us it will be over a week before we get two new sims. Offered us a £30 compensation voucher which I declined. A week without phones we use for our business...

Esim

I have a samsung flip Z3. I have damged the sim card reader. Can I tranfer my data and number onto an esim from the simcard in my old phone? 

Esim registration problems

Hi, i got my esim qr through the post today, I scanned qr, put my number in, serial number, named that line as personal, put the verification number in, when the code was supposed to come to my phone, which was a different phone to what i was setting...

SIM card 2g compatible

Hi  I need a 2g sim for a device I’m my touring caravan for the heating controls, can you advise me on best one to get, I don’t need calls but believe data/texts are required (it’s for a Truma iNet)TIA

Sham1267 by • Visitor
  • 2504 Views
  • 2 replies
  • 2 Helpful
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