SIM cards & Porting

Resolved! keep the number

I have a prepaid EE phone number, I bought a plan together with an EE cell phone but a new SIM came and I would like to keep the number I already have, is it possible?

Resolved! Look to get a pac code for one number on my account.

I am trying to get a pac code for one of my numbers on my account. I have two numbers currently and only want to cancel one. Texting pac doesn't work, and is telling me to log into my account, but I can't find where to request pac code when logged ...

Resolved! sim transfer?

i have 2 phones on my contract overall, and i am wondering can i swap sims of my 2 phones over with each other as one has my main phone number and id like that to be on my other phone, would this cause any issues ?

Query

I need to know my puk code

Just received a new SIM (new customer) SIM not provisioning.

So the SIM has been sat in my phone for 10 hours and still says it's not provisioned. I've tried rebooting and airplane mode etc to no joy. Surely this isn't normal? Only says it should activate itself and does quote a maximum of 24 hours but in al...

Moved over via BT call centre, not got old number

Hi, moved over ftom BT via the BY call centre last week. They said I would keep my old number but that hasn't happened yet. Is there a way to check if the number transfer is in progress?

Invalid Sim

Ny mother-in-laws EE sim in her phone is showing as 'invalid' on her PAYG Alcatel mobile. Only used once in a blue moon, so I have tried reactivating it with EE online, but EE does not recognise the mobile number as there. Any thoughts other than get...

Transfer old EE PAYG number to new EE PAY MONTHLY sim.

Hi,I have added a new Pay Monthly sim to my account that will be used be my father-in-law. He would like to keep his old PAYG number and I've spent nearly an hour with customer service only to be told they have to speak to him to get confirmation, h...

car sim card

have a sim card in my car, but I cant remember the phone number to top it up..is there anyway i can find out number just with serial number on SIM card?

Phone lost, cannot get new sim to work. No one at aEE answering

Hi,Can anyone help please? Phone went round the washing machine so, bought a new one and he sent me a new Sim. First one just would not register so have sent me another one. Says it will connect automatically within 10 minutes, now the following day ...

SIM cards & Porting

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