Esim new iphone

Wikey2021
Investigator
Investigator

Hi,

I have just received the new IPhone 14 and want to take my esim from my iPhone 12 over to my new device. 

I have both devices still and my old phone is still active, what is the best way to do this? 

Thanks

Paul

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Wikey2021  Make sure both devices are on iOS 16 and you can swap the eSim over to the new device via Bluetooth. 
On the new device go to mobile data and scroll down to eSim click it and use the tab to transfer it across from your old device.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.