Phone number transfer

m_wilcox84 · ‎01-10-2022

I got a iPhone 14, keeping my old number, how do I set up on phone I assume I have an eSIM. I didn't have an iPhone previously and it seems to want a QR code of some info. Like SM-DP + address etc

Where do I get these

Christopher_G · ‎02-10-2022

Hi @m_wilcox84

Welcome to the community.

Did you get a physical SIM with your order? Was it an upgrade or a brand new connection?

Chris

m_wilcox84 · ‎02-10-2022

Hi’

I actually didn’t get a new sim I was an existing customer
I have now transferred my old sim into the phone which appears to of
solved the problem?

Is this correct

Christopher_G · ‎02-10-2022

Yes, you can continue to use your old SIM, @m_wilcox84. 🙂

Glad it's working.

Chris