iPhone eSim leaving EE

Jmellis86 · ‎30-09-2022

Hi,

I am finally out of contract and leaving EE. I have started the porting to my new provider.

My question is:

Will I need to do anything on the phone once porting is complete?

Phone: Apple iPhone 13 Pro Max

Thanks

Chris_B · ‎30-09-2022

@Jmellis86 You’ll not need to anything with the device unless you’re selling it on. The eSim will stop working with EE so you can remove it that from your device. The new network should send you a SIM card for you to put in your device.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎30-09-2022

@Jmellis86 You’ll not need to anything with the device unless you’re selling it on. The eSim will stop working with EE so you can remove it that from your device. The new network should send you a SIM card for you to put in your device.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Jmellis86 · ‎30-09-2022

Thanks very much for prompt response @Chris_B.

The device will be kept for now.