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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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New Sim Issue

My new sim keeps losing its connection from my phone. I keep getting the “No Sim Installed” error message.  When I restart the phone the issue is solved but after a while the same issue returns.any idea? Thank you 

EliasG by • Explorer
  • 610 Views
  • 2 replies
  • 2 Helpful

Porting number to iPhone issue

I’ve brought my number over to EE. I’ve done the pac but the sim number is showing when I message people. I know with iPhones you have to change the number in settings but when I try whenever I click save the sim number reappears. One solution they m...

Username5025 by • Established Contributor
  • 1144 Views
  • 2 replies
  • 1 Helpful

Second number on phone

Hi All..I have an iPhone 12 Pro Max with the same number I've had since joining Orange then EE for over 30 years.I would like to know, if I can have a second number to use for business instead of having two mobiles? Thank you so much..

tsrobo67 by • Explorer
  • 8788 Views
  • 4 replies
  • 7 Helpful

Re: eSim

I have just signed up to a month by month sim only plan and ordered an ESIM which I was told would come via email? I’ve still not received it. How long do they generally take please 

PAC codes

I have requested the PAC codes for both of the phones on my account, is that sufficient to cancel the account ? 

Loffy22 by • Visitor
  • 563 Views
  • 2 replies
  • 6 Helpful

New user, new sim, can't use number.

Hello, wonder if anyone can help.I have my older son's phone, and ordered a new sim for it for myself as it's a new account both with EE. I can't add this number as it says it's already registered (presumably son had..alas he doesn't remember his sig...

PAC code validation

Hello, I'm trying to enter the PAC code from my previous provider to transfer my number to EE, but the system keeps telling me:"Please make sure you enter the right code. Your PAC will look likeABC123456. Your STAC will look like 123456ABC."

Help...Confused!!

I'm sure there is a genius out there who can help! My wife and I are on one account, with 2 different numbers. My kids are on Plusnet. I've decided to move the kids into the same EE account so we can gift data and generally manage things from one pla...

eglons by • Valued Contributor
  • 1212 Views
  • 7 replies
  • 4 Helpful
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