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SIM card

Alex4052
Investigator
Investigator

‎29-09-2022 07:40 PM

Hi there my sister lost her phone , she received today a new phone with out a sim , because she works in NHS she told me to contact on her behalf Any help 

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎29-09-2022 08:39 PM

@Alex4052  Your sister will have to call customer services to request a replacement SIM card.  You can not do this yourself unless your sister has already given permission for you to do this on her behalf with EE.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.