SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Change sim card abroad

Hi there,I am currently in Qatar and trying to use another sim card on the phone. The error message this is appearing says Sim network u lock nck. Could you please advise how I can unlock the phone to allow me to use a second sim? 

Keeping old number

I have recently got a new phone contract qith EE and I'm trying to move my number from my old network Three, but when I input my PAC number it says its wrong. Anyone have any ideas on what to do? 

Alex1504 by Visitor
  • 545 Views
  • 1 replies
  • 0 Helpful

SIM CARD

So I lost my phone on holiday and had to buy a new SIM card linked to my old phone. I put the SIM card into one of my boyfriends old phones but my calls, texts and data won’t work. At first I thought it was because his phone was locked as he had a Vo...

Text to get PAC code not working

I have text to get PAC code to leave EE. Contract finishes today. Keep getting message 'due to account status we cannot process your request". Same on-line on my account. Anyone know if there is an issue or why I cannot get it? TIA

Phone number

I ordered a sim card with my previous mobile number but it came with a different one. I need my previous number 

Emy_212 by Visitor
  • 311 Views
  • 2 replies
  • 0 Helpful

Resolved! Number hasn’t transferred

Hello,  I recently sent my PAC code to EE to transfer my number to my new sim and got the confirmation email to say it would be done within a few working days. It has been a week and a half but my number still hasn’t transferred over. I have followed...

Lucy49 by Visitor
  • 34139 Views
  • 17 replies
  • 6 Helpful

Phone number transfer

I got a iPhone 14, keeping my old number, how do I set up on phone I assume I have an eSIM. I didn't have an iPhone previously and it seems to want a QR code of some info. Like SM-DP + address etcWhere do I get these

Switch back to EE from o2

I left EE for O2 in the last 2 weeks. The network is terrible where I live so want to switch back. I’m within the cooling off period & have the PAC code but can I avoid another credit check to move back?my account still is showing I can upgrade so it...