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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Activating a new sim card

My son lost his Sim card so I ordered a new one from EE. To activate it I am told EE says it sends a six digit pin, however he has not received a text. I'm not sure what the problem is, and whether it's to do with his phone. ThanksJane

Bourbon1 by • Explorer
  • 455 Views
  • 3 replies
  • 0 Helpful

Upgade confusion

Hi, My number I've used for years from when it was 'Orange' and the attaching EE contract has come out of contract, it still works and I continue to pay the monthly standing charge. Looked at starting a new contact using the same number and completed...

EE254 by • Investigator
  • 407 Views
  • 5 replies
  • 2 Helpful

Transfer from BT to EE Confusing

Whilst I could have moved to a different provider decided to move to EE from BT, as all BT upgrades/plan amendments are, because EE has a good signal where I am BUT very confusing in getting the transfer arranged and porting across my old number. Nev...

philtfa by • Visitor
  • 707 Views
  • 2 replies
  • 0 Helpful

Still receiving promo from old network

I switched from vodafone to ee and ported my number successfully. Its been 2 months since I joined ee. But I am still receiving promotional text messages from voda. There is an option to stop those messages but it only works for voda sims/numbers. Ha...

dielxb by • Explorer
  • 281 Views
  • 1 replies
  • 0 Helpful

No signal no sim

Why am I still waiting for my number to be changed over? I've done the PAC code last week and got told it will be sorted by Friday and I'm still waiting for signal on my EE SIM card after my old Vodafone one has stopped working now. And I cant make a...

Resolved! Sim card

Ordered new sim card from EE transferring from BT. Delivery was supposed to be on saturday  3/12/22 by DPD  -never arrived. DPD have now said they have lost it & to contact EE customer service, Tried this for a while but stuck in queue for ever. So E...

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