SIM cards & Porting

Need help

Hi am just wondering as I haventngot my old phone or number and was wondering if I can cancel that old number and use this on I don't want to be still paying my other sim card when I haven't got it am on this new number now xxxxxxxxxxx was wondering ...

No signal

I have put new sim into new phone and activated and followed all the steps. I have turned off and on a few times, turned off data, tried numerous things and it’s been nearly 48 hours and I can’t ring 150 coz I have no signal! what can you suggest ple...

Porting timeline? activated last Friday still waiting?

Good Morning, we activated our new sims from EE last Friday and as of this morning still have the temporary numbers on our new phones and active service of our old number/provider on the old phones. Now paying two bills… just wondered if the bank hol...

Activate New SIM

Activate New SIM  

I've broken my phone and I've put my sim in my old phone but it's not working

Re: E-sim

I have my qr code sor ee sim card 

Deleted esim by mistake

Hi. I made a mistake where I deleted my esim after transfering the phone number from my old phone. I ordered a new SIM but I now have no way to activate it since my data is on the deleted SIM instead of my old phone

How long until my number transfers?

Hi, I have you my PAC code to transfer my mobile number a week ago and I’m still waiting for this to be actioned. How long will it take to transfer my number? The guidance was 3 working days, which has passed already. 

Obtaining a PAC Code

I hold a mobile phone issued by my former employer, which went into administration on 12th August.  Since then, I have been attempting to obtain a PAC Code to hand over to my new employer in order that I can keep the mobile phone number I had for eig...