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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Porting

Morning All,I have just moved over to EE from GiffGaff. I was on a PAYG on GiffGaff and I have a £15 a month PAYG sim only on EE.Could someone confirm that I am able to port my number to a sim only PAYG plan on EE please, and that I don’t need a pay ...

Acie by • Visitor
  • 417 Views
  • 2 replies
  • 2 Helpful

Sim card issues

I ordered new sim card after my phone got missing, new sim card received inserted sim into my phone, unfortunately this is the message I'm receiving,(I'm sorry calls to this number are not been connected if you dial correctly I'm afraid it means this...

Pac transfer to ee

I have ee broadband and i have a sim only plan with 3. I need to transfer my 3 number to ee online before tomorrow. Please help me !

Resolved! obtain eSIM before receiving physical SIM?

Greetings.I've added a second pay monthly line to my account. While the help articles on the EE web site mention the possibility of ordering an eSIM and then downloading it using information in the order confirmation email, I could not find any optio...

BNKBNK by • Visitor
  • 4514 Views
  • 1 replies
  • 1 Helpful

Calls not working

I upgraded to a new sim yesterday, thought i’d be getting a new sim but the new contract was just applied to the sim I already have in my phone. Every time i try to call anyone the call ends straight away without ringing. What do I do? I’ve already t...

Awaiting sim

Hello I ordered my new EE sim card on 4th Dec. When will I receive this? I received a letter from you containing my first bill for 10th Jan, but I don’t even have the sim yet to use

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