Community Activity

Discovery plus error (-1102)

I have an EE contract with Discovery Plus. Everything was working fine, but recently this message has been appearing, even when I’m using mobile data only. Is there any solution or way to fix this?

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Resolved! Unlocking a device

Hi everyone - I have a Samsung device that is locked.  I started the unlocking process by pressing *#06#  to find my IMEI number which I then verified on the form.  I was then taken to a screen which gave me my unlock code which I  was told to keep h...

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Floresque by Investigator
  • 17237 Views
  • 43 replies
  • 15 Helpful

PUK Required

I have an old Samsung Galaxy A8 from 2018. It's not been used for over 3 years. My daughter is going to use it now. It tried to unlock it via the IMEI number on the EE website. It says its unlocked and given me a 16 digit code. However, the SIM I hav...

FScovo by Explorer
  • 750 Views
  • 4 replies
  • 1 Helpful

SIM 1 not provisioned

Does anyone know how long it will take for my SIM card to be activated? The new SIM card I inserted into the Google Pixel Pro 9 isn't working. My old phone has lost connection moments after I activated the SIM card for my new phone online.

Can I have two Pro boxes?

I am an EE subsciber and I have a Pro box in one room and a mini box in another room. Is it possible to change the mini box for a Pro box so that I have two Pro boxes and no mini boxes?  Want to put a Pro box in the second room as it is a better piec...

Xbox Game Purchases

We recently moved from Virgin to EE as I couldn't resist their clever advertising....The problem I'm having is I can't purchase any games or addons from my Xbox, when it prompts me to validate\purchase via the QR code which i do on my phone nothings ...

SL888 by Investigator
  • 115 Views
  • 6 replies
  • 1 Helpful

Router issues

After having 2x engineers call out today, after 3.30pm is. to check the router, stating there is no fault after the app found a fault 2days ago  , they supported me to change the router password on my device ,and logged into EE with new password on t...

Suing EE

Hi, I want to leave here my experience with this awful company. I've been a customer for 4 years. On the 11th October I decided to be a customer for 2 more years.I renewed my contract with EE for another 24 months. On the 17th of October I decided th...

Modescu by Investigator
  • 4317 Views
  • 29 replies
  • 24 Helpful

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