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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Re: eSim

I have just signed up to a month by month sim only plan and ordered an ESIM which I was told would come via email? I’ve still not received it. How long do they generally take please 

PAC codes

I have requested the PAC codes for both of the phones on my account, is that sufficient to cancel the account ? 

Loffy22 by • Visitor
  • 400 Views
  • 2 replies
  • 6 Helpful

New user, new sim, can't use number.

Hello, wonder if anyone can help.I have my older son's phone, and ordered a new sim for it for myself as it's a new account both with EE. I can't add this number as it says it's already registered (presumably son had..alas he doesn't remember his sig...

PAC code validation

Hello, I'm trying to enter the PAC code from my previous provider to transfer my number to EE, but the system keeps telling me:"Please make sure you enter the right code. Your PAC will look likeABC123456. Your STAC will look like 123456ABC."

Help...Confused!!

I'm sure there is a genius out there who can help! My wife and I are on one account, with 2 different numbers. My kids are on Plusnet. I've decided to move the kids into the same EE account so we can gift data and generally manage things from one pla...

eglons by • Valued Contributor
  • 700 Views
  • 7 replies
  • 4 Helpful

Submitted PAC during order, timeframe on transfer?

I ordered my phone and sim on Tuesday and provided the PAC and number I wanted to transfer on the order page, I got my phone yesterday and put the sim in, I haven't got any confirmation to say if the transfer has started/completed, I'm assuming it wi...

stgnats by • Explorer
  • 375 Views
  • 3 replies
  • 2 Helpful

Old Number

Hello,  When joining EE I transferred my old number with me from o2. I requested to change my old number but have since regretted it as I have gained a ‘recycled’ number and are receiving unknown messages and phone calls. Is there a way of requesting...

Number

Hi can anyone tell me I filled in the form to port my number from Vodafone to ee on Friday when will my number get ported please. 

Tanp125 by • Visitor
  • 343 Views
  • 1 replies
  • 2 Helpful
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