Hello, I am now in mainland China. I want to convert my sim to a esim( I am pay as you go user) but could not find any possible ways, as there is no download esim on MyEE app and when I call 150 they just ask me to top up!(but I’ve already toped up)i...
can not contact customer services as l am new customer as the automated system does not recognise my EE number yesterday was Supposed to change to my old bt number but has not, can someone please ring me to get this sorted as it 2 days...
This morning i was looking at upgrades, just wanted to see how much i had to pay off for my contract so i had to send off for the pac number which is the inly way apparently and now it says im not eligible for an upgrade. Never done this before when ...
I’ve just upgraded my iPhone and in the process changed from BT to EE.I was sent a ‘temporary’ SIM which I loaded in the new phone. I had requested a number transfer from my old phone. I was advised this would typically take 1 working day & that I wo...
Hi I have accidentally blocked my sim. I can’t call or text to get it unblocked. I have my Mei number but need a punk code. How can I get this if EE only offer help by calling or texting. Thank you
I requested a new sim card yesterday, a 4G in place of my 3G. Obviously I need to wait for it to arrive, however, it seems my old sim has been deactivated overnight! Is this right?Thanks in advance.
