SIM cards & Porting

PUK code not being accepted on web site

I'm moving across to EE, have correct PUK code, but the web site keep rejecting. says wrong length, but is correct - can anyone help??

Activating a new sim card

My son lost his Sim card so I ordered a new one from EE. To activate it I am told EE says it sends a six digit pin, however he has not received a text. I'm not sure what the problem is, and whether it's to do with his phone. ThanksJane

Re: Line is disconnected

Pay monthly

Upgade confusion

Hi, My number I've used for years from when it was 'Orange' and the attaching EE contract has come out of contract, it still works and I continue to pay the monthly standing charge. Looked at starting a new contact using the same number and completed...

Transfer from BT to EE Confusing

Whilst I could have moved to a different provider decided to move to EE from BT, as all BT upgrades/plan amendments are, because EE has a good signal where I am BUT very confusing in getting the transfer arranged and porting across my old number. Nev...

ESim

I want eSim

Still receiving promo from old network

I switched from vodafone to ee and ported my number successfully. Its been 2 months since I joined ee. But I am still receiving promotional text messages from voda. There is an option to stop those messages but it only works for voda sims/numbers. Ha...

New phone but no sim

I've received my new phone, but no sim. Does it come separate as I've had a phone and sim delivered via dpd before.

Sim blocked after update overnight

My iPhone 7 did an automatic upgrade and now the SIM card is blocked and I can’t use my phone

No signal no sim

Why am I still waiting for my number to be changed over? I've done the PAC code last week and got told it will be sorted by Friday and I'm still waiting for signal on my EE SIM card after my old Vodafone one has stopped working now. And I cant make a...

SIM cards & Porting

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