Activating sim

[Leethomson]

I just got my replacement sim today as my old one was dead, have tried to set it up & it’s asking for a text with the activation pin however, I can’t see this text because my phone has no service.

How am I supposed to activate it?

[bristolian]

You should contact EE C/S from any working phone (use 0800 0798586) who can complete the SIM-swap for you.

[Katie_B]

Hello @Leethomson.

Thanks for coming to the community. 

If you are unable to receive your PIN please give us a call on 0800 079 8586 (free from any landline or provider) and a member of our team will be happy to help activate your SIM. 

Katie