Forum Posts

Replacement phone

I have payg phone,where I top up as required..not a bundle/no my ee account.I use phone only occasionally…I intend to buy a new phone,..how do I get my number and payg arrangement onto a new phone?Do I request a new sim?…and then what do I do?

jfostern by Established Contributor
  • 416 Views
  • 4 replies
  • 2 Helpful

PAC code

Helloive had my pac code sent from BT but when I type it in on the EE website it says ‘Please make sure you enter the right code…’has this happened to anyone? Thanks 

Emergency calls only on new Sim

Hello,Order a new SIM card after misplacing my old SIM and when putting it into a new unlocked phone it just says "Emergency Calls only". I have tried in another unlocked phone too and it says the same so I can't activate the SIM!Is the SIM faulty? I...

pl170 by Visitor
  • 2291 Views
  • 1 replies
  • 0 Helpful

Number Porting

Good Afternoon,I placed an order Sunday 13th November and provided the PUK code with the order, All last week we had nothing porting across.  Last night even though my old (Tesco) sim is still working i put the EE sim into the phone.  I can place a c...

New SIM

I have just upgraded to an iPhone 14 from an iPhone 11. In the delivery is a new SIM card. Will my old SIM card not work or does the new SIM work better with 5G?I've had my old SIM for a number of years, at least 4 years I'd suggest.Thanks

Mitty07 by Visitor
  • 267 Views
  • 1 replies
  • 0 Helpful

Resolved! PAC code error message when trying to port number to EE

Please be advised that if you are trying to port your number to EE from another provider using the online form, you will get an error message asking if PAC code is correct.This is an EE error with this system and not an issue with your PAC code.The P...

Bhaigh by Explorer
  • 1351 Views
  • 3 replies
  • 0 Helpful