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Port number, but keep current contract

sohanp
Contributor
Contributor

Hi,

Wonder if anyone has experience of the following and if this is even possible to do :-

 

Currently I have 2 phone contracts 1 from O2 where I use the SIM for my iPad and 1 from EE which I use as my regular phone number on the iPhone.

The EE sim is on a very old £1 per week pack, but is my active phone number.

I now want to swap my sim around, but want to obviously keep my phone number the same so how can I arrange for a sim swap where my EE phone number gets transferred to the O2 sim and vice versa ? To be honest, the key is for me to keep my EE number, but on the O2 swim so doesn't even matter if the other number is a new number, but on the same EE contract as what I have now.

Thanks,

5 REPLIES 5
Christopher_G
EE Community Support Team

Hi @sohanp 

Welcome to the community.

I think I know what you're asking. You can only move your number to another network by using a PAC code. Once the transfer completes, the EE SIM that it was connected to then cancels. With it being an old pack, it wouldn't be available if you took out a new EE SIM.

Chris

XRaySpeX
EE Community Star
EE Community Star

You can't swap nos. around. Once you port a no. to a SIM you lose that SIM's old  no. entirely. All you can do is port your EE no. to the O2 SIM & then get a new EE no.

You don't have a contract with EE; it's PAYG.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thanks - that is what I had imagined as my EE contract would be cancelled and will no longer have access to the old deal.

Thanks - the issue is that I didn't want to lose the PAYG deal I have on the EE, but doesn't look like there is anyway around that if I want to swap my SIM.

XRaySpeX
EE Community Star
EE Community Star

Yes, it's impossible at both ends. You lose the plan the no. was ported from & you lose the old no. that it's ported to.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP