SIM cards & Porting

SIM stopped working no signal

Hi All!Is anyone able to advise why my sim stopped working please? Last Friday I managed to upgrade my EE contract and order new sim card which should come today.  Last night I put old card in new phone and all been working but after 9pm signal switc...

Re: SIM not working or network down?

Mine has no signal since this morning. I thought it was because of esim because it’s a new upgrade phone. So went here and loads of people are having problems.

Re: in the case of a lost phone?

lost phone need new on by on tuesday

Phone number

When will my phone number transfer 

Sim

Hi,My son has put his sim into a new device, however it's not doing anything!? Could anyone help as to say what we could to help solve this please?Thanks Louise 

My new phone is saying emergency calls

I ordered a new 5g sim but it didn't arrive

Hi, I ordered a new 5g sim but it didn't arrive. Now the problem is my old 4g sim has stopped working. And i do not how to contact Customer Care for EE. Also, i didn't receive any email on how to track the new 5G Sim Delivery / Order Details etc. THa...

Sim card help

I've just received my new som card. I'm porting my number from O2 to EE they have had all the pac code etc and have sent me the new sim. The new sim has a different number associated to it. Will that update once I put this new sim in my phone and upd...