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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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e sim and account fault

Hi,I upgraded from an 11  - 14, took an e-sim. The 14 was faulty so went back down to the 11 while I waited for a 14 replacement. When going back up to a 14 the e-sim would not transfer and I lost all signal. The Ee store could not activate a sim and...

Chloe243 by • Investigator
  • 635 Views
  • 7 replies
  • 0 Helpful

Resolved! Physical Sim - Phone not allowed

All of a sudden over the past week my phone network hasn’t been connecting. Under physical sim it says unavailable > phone not allowed. If I remover the sim and put in another device it’s fine, if I put another SIM card in my phone it’s fine. anyone ...

eSIM

Since trying to download an esim on my new contract phone, my phone has been out of use - no phone signal at all. Can't even log into my EE account! Have spent several hour on the phone and been told it was a single user fault but no phone seems to b...

Reactive my sim and keep number

Hi I cancelled my contract  6 months because I was abroad I just got bk to the uk and was wondering if I can reactivate my number and get a new sim with the same number? 

Resolved! Porting Number Different Surname

I have a EE contract in my name which has been used by my daughter for years - she is now married and wants to move to her own contract in her married name with a different provider but keep the number.Is this a issue

JOV1 by • Contributor
  • 536 Views
  • 1 replies
  • 2 Helpful
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