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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Porting takes too long

Hello.I have provided EE with a PAC code on the 31st of October 2023 and was told by chat support that, because I briefly used my temporary number sim , my porting is going to extend now to 30th November instead of the usual 3-4 days?is this true? Wo...

Resolved! Keep same number

I have just switched from bt mobile to ee  and have a pac code to keep my old number how do I do this now my new ee sim has arrived??

Sim and PUK

My S10 broke and I thought, whilst I am waiting for a new phone I will put my SIM into my old S7 that is unblocked phone and I use it when abroad inserting local cards. Surprise! It asked for a sim PUK, that I entered however message popped up and sa...

Datze by • Investigator
  • 984 Views
  • 8 replies
  • 0 Helpful

Trouble activating eSIM in moving to iPhone

Hi all. Would appreciate any advice on this. I have a physical SIM in my current (Android) mobile. I've bought a new iPhone and so downloaded an eSIM. When I tried activating it, it seemed to get stuck. It realises it's an EE sim, says 'activating' a...

Resolved! Re: Order eSim

Hi, I don't use a sim or have an account yet. Because I don't have a sim slot to insert a physical sim on my phone, I am unable to open a pay monthly or pay as you go account either. I first need to know what is the procedure so I can follow the step...

Sadhana28 by • Investigator
  • 964 Views
  • 3 replies
  • 0 Helpful

cancelling a number transfer

I just got a new phone and sim and transfered my old number to the new sim before seeing if my old sim would work and it does is there a way to cancel the transfer 

BrndnR28 by • Visitor
  • 1493 Views
  • 1 replies
  • 0 Helpful

Re: SIM card not working

Hi Katie,I just got my upgrade on Friday. I have taken the SIM from my old phone and put it into the new one and now my line isn't working at all, I can't make any calls or texts so can't even call EE, I only have Wifi at the moment. Any idea what co...

_becka_ by • Investigator
  • 546 Views
  • 2 replies
  • 3 Helpful

My sim has no service

I just bought a new phone and transferred everything from my old phone to it not knowing the number was also transferring as eSim so I cancelled it from the new phone thinking I’ll get the service back on my old phone where the physical sim is, I wan...

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