No Service sim

fatmaasad191
Visitor

I received a message from EE today saying that my new sim has been dispatched even though I didnt order any new sim. A few hours later, im checking my phone and it says no serbvice and im not sure what to do now. I feel like the sim im using now has been deactivated.

1 REPLY 1
Katie_B
EE Community Support Team

Hi @fatmaasad191

Welcome to the community. 

Have you recently made any changes such as upgrading?

Does your SIM still show No Service?

Katie