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Unacceptable timeline for porting current number to EE

Bayer
Visitor

Hi. As Plusnet is discontinuing their mobile phone services I have just transferred to EE. When completing the application And on receiving my new EE sim today communication indicated that porting of my current number (which I have had for20+ years) would be completed within 24 hours (approx). After inserting the new SIM card I sent a text to 150 requesting the Port I received a message informing me that the port is all set up and would take place by 6pm on 08-12-2023. in what world is this an acceptable timeline for a phone number port. I am already regretting going to EE

1 REPLY 1
bristolian
Legend
Legend

Port-ins are normally actioned the working day following PAC submission.