SIM cards & Porting

Can’t activate a SIM without signal

My wife and myself have a shared account- she’s the policy holder. My SIM stopped working- the store couldn’t help me with my wife being present. Called from the store- got a new SIM sent out. It was a new SIM for HER phone. Called again. SECOND SIM ...

Issues getting replacement SIM activated, ongoing EE issue since 21.10.23

Having issues after one of our SIM cards stopped working 10 days ago2 separate sim cards sent out 1st one not activated and ended up activating against my mobile number ( not the faulty one)second sim card arrived Thursday Should have been preactivat...

Re: SIM card not working

yes i have just upgrade to iphone 15 pro max

Re: Nano Sim Card replacement.

I have the old sim card which has stopped working.

SIM card not working on 2G

I have an old 2G only device (it's an alarm signaller) which works fine.I recenty tried a newly supplied EE contract SIM in it and it does not work.Older EE contract & PAYG SIMs seem to work fine in it still.Is there something different about new EE ...

SIM card upgrade

I upgraded to a sim only contract via my mobile app yesterday 27th October but I still have not received a confirmation email and my app has not yet updated.how long does this usually take? I just want to be sure the new contract has gone through 

New sim texts and has mobile data but can't make calls

This is so frustrating and EE is not the most helpful in this regard making contact very very difficult. Got a new SIM, changed over number using PAC code, says everything is good to go and I can text and use mobile data but can't make calls. It just...

O2 to EE porting

I am livid. I transferred over from O2 (had been with them with no issues for over 15 years) because I had recently purchased a Google pixel 8 and watch and I wanted to use the LTE on my watch (only functions on EE or Vodafone). I ported over, 2 week...

Best SIM plan, basic or essential when I don't download or stream or gaming

Sim porting

I just bought a pay as you go new EE sim. I want to port my old number from my pay as you go sim to this new EE sim. Is this possible? the attendant in the EE store said I cant do that. please help