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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Re: SIM to eSIM conversion

I have iPhone 13 mini. It supports eSim. When I go to Settings -> Device and SIM -> "Replace my SIM", I’m only presented with a physical sim option. Any suggestions?

Mcbeebo by • Visitor
  • 449 Views
  • 1 replies
  • 2 Helpful

Calls busted

New EE user got the sim set up, wanted to move my original number over. I have the EE sim in i can use data and text message but not make calls or receive them. Both the temporary EE number and my number when you ring them just cut you off. I cant ev...

GMan_ by • Investigator
  • 380 Views
  • 5 replies
  • 1 Helpful

Resolved! Can't receive calls

Hello,I transferee my line from 3 to EE last Sunday. It's Wednesday today and I  am still bot able t receive calls. Also when I try to add my number to my EE application I don't seem to receive the message with the verification code. I tried several ...

Reactivating a Sim

Hi there,I used to be a EE customer and had used my EE phone number to create an Instagram account.  I am now locked out of that Instagram account but the recovery link is sent to the EE number I no longer use.  I still have the SIM card though. Is t...

nithrat by • Visitor
  • 459 Views
  • 2 replies
  • 0 Helpful

No Mobile connection

I recently transferred my sim from giffgaff on Saturday and I was told it would start working from Tuesday.Right now I can't make or receive calls so I don't even know if the porting was successful or not.I keep getting voice message that the number ...

Kayslay by • Investigator
  • 439 Views
  • 5 replies
  • 2 Helpful

Transfer number - New PAY AS YOU GO SIM

I am considering to transfer my existing mobile number to EE. May I know if I can simply buy a new EE PAYG sim from Superstore and use that new sim to do the transfer using this page : https://myaccount.ee.co.uk/keeping-your-number 

ukbcube by • Explorer
  • 2479 Views
  • 7 replies
  • 4 Helpful

SIM card not showing ported number

I've recently ported two numbers from BT to EE. One of the numbers has ported across OK with the SIM information showing the correct number. The second number I ported is not showing on the SIM information although the ported number comes up when cal...

DP05 by • Investigator
  • 3251 Views
  • 17 replies
  • 2 Helpful

Changing sim

I’m looking to switch to EE sim only, but would like to keep my number from my current provider. When I’ve been looking to take out the sim deal, it’s asking for my PAC code, I don’t want my current contract to end until I have recieved my new SIM ca...

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