SIM cards & Porting

How to contact EE when your sim has been cancelled

about a month ago but my husband and I had our phones stolen on separate occasions. Once the insurance claims had gone through, new sims were sent. They didn’t work. It took a while to get new ones and they seemed to work fine. Last Thursday we both ...

Resolved! Physical SIM after change to eSIM

I need to get an eSIM for my SIM-only contract - what happens to the phsyical SIM, can I keep it as a backup - or if I need to change back to a phone which doesn't support eSIM? Thanks.

How to block the sim, if your phone is lost

How to block the sim. My son phone is lost. I bought new phone from ee. It was mentioned that Netflix is free. But don't know how to get log in and password

Re: SIM card not working

I'm having the same issue, but how can you contact EE without a SIM card?I had to make a trip to one of your stores so that I could make the call and was told that the SIM would be activated today. It's been over 24 hours and the SIM is still not wor...

Recent move from plus net to EE no registered network sim not working

Hi my network stopped working with plus net so I attempted to put the sim card received from EE. The message on my Samsung now says sim not provisioned. I can not call out because there is no sim registered. Can anyone advise of what to do?Thanks.Ray

Sim not working

I am a new customer on a sim only contract. I asked to change over my phone number so,I gave my PAC code and number over the phone on Friday. I was told as soon as my other sim stopped working, likely today, to put my new one in and it would work. It...

Switching to ee from another mobile operator

Hi, I have taken a mobile phone and a contract plan. I want to switch to er from the old network and keep my old number. When signing the contract, I indicated my old number that needs to be saved and the PUC code.I filled out a special form on the e...

Sim activation issues

I bought I new iPhone 13 which I was upgrading my iPhone 11 , I transferred from one phone to another which resulted in the disabling of my physical sim and download a eSIM on my new phone with no network service on either phones I phoned ee tech on...

Unable to activate sim

I have just switched from a different provider already done the PAC when I ordered my new phone. I am unable to activate my sim or it says that it is “well that didn’t work”. What am I doing wrong?

My Watsap is not responding

I just change my sim to ee network and I Tried to link my number to open Watsap and it’s not working why is this happening pls sort for a solution for me I need to access my account as soon as possible

SIM cards & Porting

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