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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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I bought a new phone from Currys and tried to put my old sim in after transferring all my data and it just keeps saying No service and to enable hotspot contact network provider 

Amir18 by • Visitor
  • 281 Views
  • 1 replies
  • 2 Helpful

Sim abroad

Hi there, I’m currently in Australia, I lost my simcard in Thailand and now I can’t log in to anything online abroad to pay fees and I think I’ll struggle cancelling my contract too, any way I can sort this?

Porting issue

So I requested to transfer my number from EE to Smarty recently and was expecting it to transfer over a few days ago. However this did not appear to have happened as expected, My EE aim went dead and I therefore put my new SIM into my phone and was s...

SIM only upgrade

Morning!I've just upgraded to a SIM only plan. I know I keep my number, but received a message saying the new SIM would be sent 2nd class. I've not received anything.  Is this just a standard message? Will I get a new SIM or do I just transfer it fro...

Jnm66 by • Explorer
  • 375 Views
  • 3 replies
  • 2 Helpful

incomming calls issue from sky/o2 numbers

Weirdest thing , i recently moved across from sky mobile - my number will not allow calls in from o2 /sky numbers . i can call them though and recieves texts etc just not calls .  any ideas on how to fix this ?

Resolved! NEw customer order update

good afternoon, I am after an update on a sim only order I places on 29th May, other than the order confirmation I've had no updates and no sim delivered?  I have asked my number be ported from Vodafone could that be the hold up, if so how can I chec...

BobbyMc82 by • Valued Contributor
  • 359 Views
  • 1 replies
  • 0 Helpful

Replacing SIM in 5g laptop whilst on holiday

Hey people, Im an existing Pay Monthly customer and am thinking of getting the Samsung Galaxy Book 3 Pro 360 5g through EE. My question(s), would EE send me a sim with a new number for the laptop and, if i were to take that laptop on holiday, could i...

Ethelred by • Contributor
  • 398 Views
  • 3 replies
  • 1 Helpful

When will my old number switch over

Ordered sim on 24/05/2023 over phone gave pac number in an who I spoke to said they sort everything your end. I’ve put new sim in and it’s not my old number, will it take 24 hours from the point of putting new sim in? I need people/work to be able to...

LozLee by • Visitor
  • 850 Views
  • 1 replies
  • 0 Helpful
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