SIM cards & Porting

Reactivating a Sim

Hi there,I used to be a EE customer and had used my EE phone number to create an Instagram account.  I am now locked out of that Instagram account but the recovery link is sent to the EE number I no longer use.  I still have the SIM card though. Is t...

No Mobile connection

I recently transferred my sim from giffgaff on Saturday and I was told it would start working from Tuesday.Right now I can't make or receive calls so I don't even know if the porting was successful or not.I keep getting voice message that the number ...

Transfer number - New PAY AS YOU GO SIM

I am considering to transfer my existing mobile number to EE. May I know if I can simply buy a new EE PAYG sim from Superstore and use that new sim to do the transfer using this page : https://myaccount.ee.co.uk/keeping-your-number 

SIM card not showing ported number

I've recently ported two numbers from BT to EE. One of the numbers has ported across OK with the SIM information showing the correct number. The second number I ported is not showing on the SIM information although the ported number comes up when cal...

Changing sim

I’m looking to switch to EE sim only, but would like to keep my number from my current provider. When I’ve been looking to take out the sim deal, it’s asking for my PAC code, I don’t want my current contract to end until I have recieved my new SIM ca...

Not being able to activate sim card

Ordered a new sim transferred my number over before getting sim now i cant activate sim

Downloading esim from app question

Hello!I'm using a temporary / old phone as my usual phone is awaiting to be replaced.I'm just about to download the esim for my number on my temporary device but it says 'once you download the esim you won't be able to add it to another device'.Basic...

Hello I am following my SIM card replacement sent 4 days ago