Solved: SIM card not arrived - The EE Community

I placed an order for a SIM card over a week ago and it's still not here. I've tried calling but don't see an option to specifically ask about seeing where my order is. I've had no emails or texts since getting the confirmation email and I'm getting a bit worried as I'm heading home for the summer soon and don't want my SIM card delivered to a place I won't be for a while.

1 SOLUTION

Accepted Solutions

If you upgraded, you won't receive a new SIM.

You can continue to use your current SIM card.

James

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3 REPLIES 3

PAYG or pay monthly contract?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

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monthly, I just got the sim only deal rather than a new phone when I upgraded

If you upgraded, you won't receive a new SIM.

You can continue to use your current SIM card.

James