Poor signal
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08-02-2025 10:18 AM
- My signal keeps going when it used to be very good. I'm home after a Stroke and need my phone to keep up to date with health appointments, current service is unacceptable
Solved! See the answer below or view the solution in context.
Accepted Solutions
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08-02-2025 10:22 AM
Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.
If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.
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08-02-2025 10:22 AM
Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.
If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.

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