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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2560 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1701 Views
  • 0 replies
  • 5 Helpful

Re: phone signal

I’m also experiencing complete loss of signal in WV14 post code. iPhone 14 Pro Max is on Monthly Payments provided from EE. I have turned on Airplane Mode multiple times with no change. I have also restarted the phone, also with no change 

JayJay94 by Visitor
  • 350 Views
  • 1 replies
  • 0 Helpful

Canary Wharf service

Whenever I’m in Canary Wharf (around water street) I seem to get 0 bars or 1 bars max of service on an iPhone 14 Pro Max. Why is the service so bad in these areas? I can’t even make a clear phone call or use my data.

Oreo1 by Investigator
  • 815 Views
  • 6 replies
  • 2 Helpful