Mobile Network discussions

Discussion about mobile networks

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

keepconnecteddata3.png
JordanTA by EE Knowledge Specialist
  • 7020 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 10586 Views
  • 0 replies
  • 6 Helpful

No service Chester area

Anyone having service issues chester area? It's been getting bad for months and now the last few days no service at all. It's ridiculous. Who do I complain to? Any advise thanks 

EE MyPlaces Update locations

Hi,I currently get text alerts for 2 locationsOld HouseOffice (work)I moved house > 6 months ago, but still get MyPlace updates for where i used to live (different town) - how does one update their MyPlace locations? I've tried going to https://myacc...

gaza1994 by Established Contributor
  • 1767 Views
  • 2 replies
  • 1 Helpful

No signal

Hi Leanne, I've been having this same issue for about 3 days - my phone shows no signal and then will get a tiny bit (and go to EE Edge) and then nothing.  I've restarted my phone countless times but nothing is helping. Many thanks,Becky

Wider issue with signal?

Over the past 3-4 months I've been having significant issues with signal. Phone is reporting a pretty good signal, 2-4 bars usually, 4G (have 5G off on my phone). Same with the wife's phone... both phones reporting signal... but no data at all, phone...

taytos by Investigator
  • 577 Views
  • 4 replies
  • 0 Helpful

Data Speeds

I have been with EE for over 5 years and I was boasting about  EE network to my friends I was boasting about their turbo data  speed ..but recently about from  4 to 5 months the data speed has been average also the network coverage gone down from 4 f...

Soy123 by Visitor
  • 398 Views
  • 2 replies
  • 0 Helpful

Mast query

Hi @Katie_B or @BPHAlexOConnell ,   Could I also get the details as I’d like to speak to someone.  Thanks,

Inder by Visitor
  • 330 Views
  • 1 replies
  • 0 Helpful

5G still not available to PAYG customers !!!

Please advise a date when 5G will be available on PAYG.  Having been an EE customer for many years I recently purchased a new 5G enabled handset.  I am shocked to find out that EE have still not enabled 5G in their PAYG plans.  Come on EE, you should...

DJHarvey by Contributor
  • 13501 Views
  • 46 replies
  • 28 Helpful