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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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New sim card

Hi, I recently lost my sim card, but the trouble is I've moved house and my old address is still registered to my account.  The app won't let me change it. The contract is in my partners name but the direct debit comes out my account.  My partner wor...

Gemz100 by • Explorer
  • 363 Views
  • 1 replies
  • 0 Helpful

Resolved! No sim

My phone is sometimes getting no sim and since from yesterday I didn’t get any signal it was still no sim.asap i need help.

Resolved! Invalid sim/sim failure

Over the last week or so, I’ve experienced “invalid sim” and “sim failure”. I’ve managed it by restarting my phone. Is this an indication my SIM card is likely to fail completely or is it just a blip?I can’t afford to be without my phone, so should I...

NW_Saint by • Established Contributor
  • 4640 Views
  • 5 replies
  • 2 Helpful

How do I activate a data only sim?

We bought a router for our caravan and, because most people here use EE for their Wi-Fi we decided to buy an EE data only Sim from an EE SHOP.We were told in store, that it was ‘ready to go’. How can I check?  Or how do I activate the Sim?thanks in a...

Glep by • Visitor
  • 4538 Views
  • 2 replies
  • 0 Helpful

Disconnection

I was disconnected today, but paid the bill straight away, but have multiple sims that I use for data only. Would all sims be fully working as my phone was straight away? 

Resolved! Transfer old phone number

I was assured by my previous provider Plusnet that my old number would be transferred to my new provider EE . After reading info given it said allow 24 hours and your old number will be active but this is not the case. What should I do. Not a very go...

PAC Number

Hi from EE. Sorry , due to your account status for xxxxxxxxxxxx we are not able to process your request. Please log into ee.co.uk/myee or call 150 to request your switching information, PAC or STAC. Find out more at ee.co.uk/leavingus ThanksI kinda  ...

rolkiz by • Investigator
  • 743 Views
  • 8 replies
  • 1 Helpful
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