Community Activity
Resolved! Ordered a Phone Contract, upfront payment got taken, no email confirmation.
Hiya, I recently ordered an Iphone 15 Contract on the EE website, its taken the money out of my bank account but i have had no confirmation email at all. It just refreshed the page when the payment was approved.
EE Broadband capped when actually downloading?!?!
I recently changed to EE broadband(Fibre 67 as full fibre is not in the area yet) Before I changed I asked if it was a capped download when downloading games due to my then internet (Talk Talk) at the time capping download speeds to 4-5mb when downlo...
Roam abroad cost increase
Why has the cost of the roam abroad pass increased from £10 (August 2023) to £25 now? If I am away from home on either side of my billing date then I will be charged twice. Why should my billing date affect how I am charged? How can EE justify the ma...
EE Account
Just upgraded, says credit agreement is accessible to read on EE account, can't find it anywhere????
Breaking the BigSport contract?
If I were to break the BigSport contract how much would the charge be? When I was with sky they charged me £75 to break the 24 month contract. How much does EE charge?
HR Email or Number Contact
Hello, I'm a former employee for EE having left recently and need to contact HR, does anyone know or would be able to private message me with the email address or a phone number so I can contact HR please? Thank you!
Someone’s cloning my number
HiI am getting calls from strangers saying they have missed calls from me and I definitely haven’t called them. It’s really worrying me, wondering what other details of mine people are using. Does anyone have a email address for EE where i contact th...
EE Roaming - it's just rubbish
To the good folks who answer user queries, there's no need to rationalise EE's roaming setup. This is just feedback for EE who will not otherwise solicit it.I've been roaming for 20+ years and EE roaming in 2025 is about as bad as anything I've exper...

EE brutal
Brutal Trying to log in for 3 Days something wrong with EE app Nowt new there tho **bleep**es me off
WiFi Controls in EE APP stuck on 'Installing update'
Hi, Hoping the community will be able to help me out. I installed my new Smart Hub Plus yesterday and I am trying to get into the WiFi controls from the EE App. I've been with EE for a number of years on full FTP. Signed a new deal the other day. Int...