SIM Activation

richardpetrie
Visitor

I'm unable to activate my new SIM as the activation web page expects to have a 6 digit code to be sent to the old SIM, the old SIM is damaged. How do I get past this? 

3 REPLIES 3
Leanne_T
EE Community Support Team

Morning @richardpetrie 

Thanks for coming here. 

To activate the new SIM card, please get in touch with our mobile care team they will be happy 🙂

Thanks. 

Leanne. 

mobile is okay I was using 

 

Leanne_T
EE Community Support Team

Hi @Animas646123 

Could you provide some further details on your query? 

Speak soon. 

Leanne 🙂