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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Sim not activated after 4 days

Decided to swap from three to EE and took a contract for a iPhone 14 pro with unlimited data. Entered PAC from three just to get a call from them to convince me to stay with then whereby they then cancelled the PAC code and when I said no im still le...

VVS1 by • Investigator
  • 840 Views
  • 7 replies
  • 0 Helpful

Account Level Service charges when leaving ee

Hi, I just requested a PAC code and I received a text stating that I  would have an outstanding charge of £4.90 and a termination charge for account level service which is £20.59Any ideas what a account level service  charge is?I have a business mobi...

hitendra by • Explorer
  • 649 Views
  • 3 replies
  • 5 Helpful

Re: Not Registered on Network

 I have had to go to EE from Plusnet and my new SIM from EE does not work. EE's system is floored because when you phone for (somethings not right) their words to 07953   966 150 it says your number is not registered and rings off (automated call). T...

Number transfer

Hello,I have received my sim but still waiting for my number to be transferred from Plusnet.Please can someone tell me when this will happen? If not soon I am thinking of cancelling this move. It is not giving me much confidence in the service. thank...

David-W by • Investigator
  • 435 Views
  • 6 replies
  • 10 Helpful

Resolved! Please read

I used to have a contract with EE a few years ago, but I havent used EE in quite some time, I am trying to gain access to my social media with the old EE number linked to it but I have no sim.  Anyone suggest what I could do? If I phone the number it...

Re: Messaging. When will messaging service be resumed.

I have the same issue. My new sim card arrived yesterday, But if I put in the new sim card no one will be able to contact me as they don't know this new number. I am still using my old Plusnet sim card but, presumably, the new card needs to be insert...

PatMP by • Visitor
  • 299 Views
  • 1 replies
  • 0 Helpful

Sim activation

I am switching from Plusnet to EE on a pay monthly account. I have fitted the new sim form EE in my phone and tried over and over again to activate it with no success. it just does not seem to recognise the EE number. 

Clarkd by • Investigator
  • 2425 Views
  • 5 replies
  • 2 Helpful
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