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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Finding old SIM number

Hello. I recently switched from Plusnet to EE, and I asked for my old number to be ported across to my new SIM. This was completed shortly afterwards. Today I sent my sister in law a birthday text and she replied by asking who I was because she did n...

Resolved! Lost my is card

Hi..I would like to order a new SIM card for the number: ********as I have lost it while traveling abroad. So could you please send a new one.. Regards Mod edit; [please don't post personal information on the community].

Resolved! Transfer number

Hi can anyone help me! I’ve put my new sim only in my phone and sent pac code! And I’ve had message saying this will start on 24/10. Which is no good to me I need it for work, and was told it will do it automatically if I put the pac code in when ask...

Cuey by • Visitor
  • 344 Views
  • 1 replies
  • 1 Helpful

Resolved! SIM card

It’s nearly two weeks since I ‘joined’EE from Plusnet,I haven’t received my SIM card but have received a text asking me to mark,out of ten,if I’m happy with the delivery.It wouldn’t send.Tried customer service but my brain is being fried by all of th...

Help

Hello, I have an ee sim, but I cannot receive calls

Ayman7 by • Contributor
  • 1287 Views
  • 25 replies
  • 0 Helpful

Replacement sim not arriving

I’ve ordered a replacement sim about 5 times online and none of them arrived. I been to the shop to get it in person with my ID and they said you have to be over 18 to get it done in the shop. I’ve also ordered a replacement sim over the phone and th...

DenarTDM by • Investigator
  • 321 Views
  • 1 replies
  • 1 Helpful

Resolved! joining

took out a sim deal yesterday  but nothing as come over yet changing from o2 and keeping my number 

sydallen1 by • Investigator
  • 1088 Views
  • 13 replies
  • 0 Helpful

Resolved! transfer number to EE

i applied to transfer my old number to EE this Friday. The email says it will take 24 hours, but until now, it's already 2 days. I still haven't received my new SIM card, and my mobile network is still showing my old one. Does anyone know how long I ...

makotom by • Visitor
  • 393 Views
  • 1 replies
  • 1 Helpful

Help

For some reason I cannot receive calls from people it just cuts the call off.....I don't know what's happened???

About active

Hello   I cannot active my EE card in my phone. How can I short it? 

YH09 by • Visitor
  • 299 Views
  • 1 replies
  • 0 Helpful
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