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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Porting my old number

Hi, last week I ordered a PAYG SIM from EE which arrived today. At time of ordering, EE asked for the PAC code from my old provider which I gave them and on the order confirmation email it says my number will be transferred within 24 hours, but it’s ...

RVC by • Investigator
  • 1826 Views
  • 8 replies
  • 1 Helpful

Re: Locked sim

My sim is locked I am currently in Portugal so I can’t make phone calls or receive them 

Sophia01 by • Investigator
  • 364 Views
  • 2 replies
  • 0 Helpful

Resolved! e sim

hello I have PAYG sim card . I use iPhone 11 pro so how could convert my number to e-sim ?let me know pleasethank you

Ezel1979 by • Visitor
  • 870 Views
  • 3 replies
  • 1 Helpful

Reactivate my sim

Greetings, to whom it may concern I’m contacting to find out how can I get my number  back (+xxxxxxxxxxxxxxx) I’m Steven, the owner of the account [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Number transfer

I gave ee my pac code when I placed my order online for my new sim only deal. I put the sim in my phone last night to activate it, do I need to fill the online form out or will the number transfer over automatically in 24 hours. Thanks 

AngeH by • Explorer
  • 517 Views
  • 3 replies
  • 1 Helpful

New Sim not working

Hi, My old SIM stopped working so used someone else’s phone to call eve and had a new one sent to me. The lady on the phone said all I would need to do is put the new sim in and it will already be activated. The letter with the new sim also says this...

Dani1011 by • Explorer
  • 756 Views
  • 3 replies
  • 0 Helpful

Re: Can’t receive calls or texts after porting

HI Christopher,I can confirm that I have the same issue and have the exact same problem now my number is ported from O2. the PUK code was applied on Saturday and this morning transferred over so all calls are ok. I cannot however receive text message...

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