How long does a PAC code take to activate

[Andykh1992]

I recently purchased a phone on 09-06-23 i only turned started using the phone on the 17-06-23 i sent off 2 requests to have my new number activated with the PAC and i have spoken to someone in a online chat, and i'm still waiting how long does it take to sort out normally?

[Keronuk]

It normally takes 24hrs according to the email from EE. I’m still waiting to get the email to say the process has started. 

[Christopher_G · Accepted solution]

Hi @Andykh1992 

Welcome to the community.

If it's done before 5:30PM, the number will transfer the next working day. If it's after 5:30PM, it will transfer two days later.

Chris