New sim same

Billywilson5198
Visitor

Need a new SIM card but same number

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Billywilson5198 

See here:

https://ee.co.uk/help/help-new/getting-started-and-upgrading/activate-a-new-sim/what-is-a-sim-swap-a...

Or go into any EE store and you can get a replacement sim. You can also call EE CS.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @Billywilson5198 

See here:

https://ee.co.uk/help/help-new/getting-started-and-upgrading/activate-a-new-sim/what-is-a-sim-swap-a...

Or go into any EE store and you can get a replacement sim. You can also call EE CS.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Biggahubby1
Visitor

hi

need to order a new SIM card for my new iPhone 14

Katie_B
EE Community Support Team

Hello @Biggahubby1

Does your old SIM not fit into your new device?

Katie