SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Sim card

I have a phone with two SIM cards : 1. EE UK; and Canadian Fido. My EE UK is prepaid but I remember there is a balance. However my EE uk doesn’t show any network and I am abroad. It reads no SIM card . I need help. I had this no for many many years s...

DrUK by Visitor
  • 314 Views
  • 1 replies
  • 1 Helpful

Sim

Why is my SIM card not working on my old phone? My screen smashed and I switched back to my old phone but the sim won’t work 

my number

I have just joined EE I received my sim card yesterday and activated it, I sent my PAC code when i ordered my sim card but I still have not got my old number yet how long dose it take please. 

Pete-T by Explorer
  • 324 Views
  • 3 replies
  • 0 Helpful

Resolved! Number change over

I got a new phone on Sunday and was told I can keep my old number however it’s still not changed, can someone tell me when this will be done please? 

Jade88xx by Investigator
  • 514 Views
  • 9 replies
  • 2 Helpful

Resolved! keep old number

my old contract has ran out so i’ve bought a pay as you go sim to have for the next few days until i get a new contract with 02. how do i keep my previous phone number instead of the number on this new sim card? 

Resolved! Transferring number from bt to ee

I have been with BT for a number of years but as BT mobile phone users have to move to EE.I have received my new EE sim today , but as I use my mobile phone for work Monday - Friday , are transferring done over the weekend. Also are text messages los...

They don't let me out!!!!!

I can't leave EE with my number. Ee is trying make it harder to leave. Can't receive my PAC code!!!! Usually it's easy just to send message PAC and it comes in seconds but ee trying to do it through online account and this feature is doesn't work rig...

EE4ever by Visitor
  • 318 Views
  • 1 replies
  • 0 Helpful