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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Mobile Data not activated message

On to my next problem now I've finally solved the issue of getting my old Vodafone number transferred to my new EE sim.I cannot use mobile data as it reports that 'Mobile Data not activated' even though it is activated in the Settings (iPhone XS). Th...

sparcuk by • Contributor
  • 1708 Views
  • 4 replies
  • 2 Helpful

Number issue

My daughters number has ported over the EE but when she sends an SMS it brings up the number that was originally on the Sim. Ringing her is fine on her number and Whatsapp etc. its just when she sends an SMS

KarlSykes by • Investigator
  • 433 Views
  • 7 replies
  • 1 Helpful

Phone number transfer

HiI was previously with Plusnet and completed the order form to switch to EE. The order form allowed me to complete the details to transfer over my existing number including the PAC code. The e-mail order confirmation also stated that the transfer wo...

Number transfer - still waiting after a week

I moved to EE from Vodafone over a week ago. I entered the PAC in the EE website which was accepted during the sign up. Since then it has not transferred. Turning off and on again has made no difference. When will the transfer happen?

sparcuk by • Contributor
  • 864 Views
  • 13 replies
  • 1 Helpful

SIM Change

hi my father has just had a new phone which has come with a new EE SIM his old number apparently. He is quite elderly and doesn't have wi-fi so setting up the phone was a nightmare. Once we had the phone set up the SIM is not showing as registered on...

ncartwr01 by • Investigator
  • 344 Views
  • 1 replies
  • 1 Helpful

New sim card not registerering

Have a new sim after the old one stopped working. The new sim will not work. Will not register online.  New SIM is showing EE on my phone.  Tried another supplier SIM card so phone is ok. 

Pac

I recently requested a PAC to leave which I sent to new provider then you contacted me and gave me a better deal so I tried cancelling the transfer but Voxi had already changed the number now I can not change it back can you help please 

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