30-11-2023 02:55 AM
Is it possible to activate new sim without old sim & device as I don’t have access to them but it says to send a pin to number which I can’t get as don’t have access to old sim or device
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30-11-2023 08:28 AM
Hi @Dan199-
If you speak to our Mobile Care team, they may be able to help register it. Alternatively, if you pop into an EE Store, they'll be able to register and give you a SIM in store. You'd need to take photo ID in with you.
Chris
30-11-2023 08:28 AM
Hi @Dan199-
If you speak to our Mobile Care team, they may be able to help register it. Alternatively, if you pop into an EE Store, they'll be able to register and give you a SIM in store. You'd need to take photo ID in with you.
Chris