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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Number change gone wrong

Hello,just yesterday I requested a number change for one of my contracts as I have been getting too many calls from people and wanted the number changed however, I have two contracts on my account one sim only and one device and the advisor changed t...

Ebrahim5 by • Visitor
  • 370 Views
  • 1 replies
  • 0 Helpful

Old SIM deactivated

Hi,Apologies if this not the correct Location to post this.I ordered a new SIM yesterday morning (19/09 - has not arrived yet), and since this morning I have no service with my existing SIM. Is this normal? The agent on the phone never explained ther...

MattP312 by • Explorer
  • 656 Views
  • 2 replies
  • 0 Helpful

Resolved! Cannot use calls texts or data

I recently transferred my number from Three however I cannot use my new sim it seems. No one can call/text me and I can’t ring or text out- the bars show along the top however it only ever displays 3G and every time I try to Google or download Apps, ...

MeganS by • Investigator
  • 727 Views
  • 9 replies
  • 6 Helpful

eSIM v SIM card - What are the advantages?

HiWhat are the advantages of switching to an eSIM from a traditional SIM card? My iPhone can take both types of SIM but there does not seem to be a compelling reason to switch to the eSIM. Have I missed something?

paulwfc by • Visitor
  • 560 Views
  • 1 replies
  • 0 Helpful

Resolved! Replacement sim

How do I get a replacement SIM card.  I can’t phone as my original phone is unavailable 

Jedi75 by • Visitor
  • 6175 Views
  • 9 replies
  • 14 Helpful

Sim advice - I’m considering purchasing a sim from EE.

I have a pac code from Vodafone but want to remain with Vodafone while on holiday as current sim covers free use in USA. I need the EE sim to start from 2nd or 3rd oct. Will I be able to order an ee sim online while in usa? Will it be charged from th...

Ali474 by • Investigator
  • 369 Views
  • 4 replies
  • 2 Helpful

Invalid SIM card

This above message keeps flashing up in my phone. There is nothing wrong with my SIM card as far as I know.  This has been happening intermittently over the past couple of weeks. Anyone know why or what I should do about it? I have tried ringing 150 ...

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