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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Sim card query!

Ive just bought a new iPhone through EE. My old phone is broken so I can use it and its quite important I get a new one set up ASAP. I was with o2 before. I am still waiting on my new EE SIM card. Am I able to put my old o2 sim into my new phone in t...

daisjn by • Explorer
  • 316 Views
  • 2 replies
  • 0 Helpful

Old number switch to EE but only get 3G signal

Hi, I recently made the switch from 02 to EE (started the transfer on Monday) and until today (Wednesday) I am not to make or receive calls and is the same for texts. Mobile Data doesn’t work and only get a 3G signal. I’ve restarted my devices many t...

Alex_VL by • Investigator
  • 702 Views
  • 10 replies
  • 1 Helpful

Resolved! Refurbish iPhones

hi I had my iPhone stolen 2 months ago.can anyone tell me If I  can Just purchase a refurbished phone one sim free from ee as I’am paying for contract still with them and will be for the next 24month I just need a iPhone thank you 

Kaz-2389 by • Explorer
  • 584 Views
  • 3 replies
  • 1 Helpful

Resolved! Port In date is nearly a month away

Someone please allay my fears. I have been provided with a migration route from the soon to be closed PlusNet mobile, across to EE. Super stuff I thought - so I followed the application process, and provided a PAC number. Today, a week later, a SIM a...

Barty1959 by • Investigator
  • 1389 Views
  • 6 replies
  • 5 Helpful

Switching back to sim card after 24 hours with an esim?

I switched from a physical sim card to an esim in order to try out a new device.I have decided to reject the device and so now need to revert to the physical sim card.How do I do this with the original sim card without having to order and wait for a ...

P1pp5 by • Investigator
  • 845 Views
  • 1 replies
  • 0 Helpful

Sim activation

Help to activate my number xxxxxxxxxxx please [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Akte by • Visitor
  • 610 Views
  • 7 replies
  • 0 Helpful

Resolved! Mobile Data not activated message

On to my next problem now I've finally solved the issue of getting my old Vodafone number transferred to my new EE sim.I cannot use mobile data as it reports that 'Mobile Data not activated' even though it is activated in the Settings (iPhone XS). Th...

sparcuk by • Contributor
  • 1461 Views
  • 4 replies
  • 1 Helpful

Number issue

My daughters number has ported over the EE but when she sends an SMS it brings up the number that was originally on the Sim. Ringing her is fine on her number and Whatsapp etc. its just when she sends an SMS

KarlSykes by • Investigator
  • 392 Views
  • 7 replies
  • 1 Helpful
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