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Can i get my old sim number back

Kedir
Explorer

Hello I just lost my ee sim card and I really want to get it back but Idk have any idea how can anyone one how ?

 

1 SOLUTION

Accepted Solutions
Chris_B
Grand Master
Grand Master

@Kedir  You need all customer service and request a replacement SIM card or you need to go to an EE store with ID to request a replacement SIM card. 

View solution in original post

8 REPLIES 8
Chris_B
Grand Master
Grand Master

@Kedir  You need all customer service and request a replacement SIM card or you need to go to an EE store with ID to request a replacement SIM card. 

Leanne_T
EE Community Support Team

Hi @Kedir

Thanks for coming to the community.

If the SIM card is lost, please report the SIM card as lost to us, by calling 07953 966 250. Our Mobile Care team will block the SIM card and send you a replacement with the same number.

Please see our What should I do if my phone is lost or stolen? Help page for more details.

Leanne 🙂

Hello have I get me old number back

Jon_K
Former EE Employee

Hi @Anglia4.

 

Welcome to the community.

 

Where is your old number currently?

 

Is it on another network?

 

Jon

Danny987654321
Visitor

Danny

Sheridan

08062000

delivered

 

Katie_B
EE Community Support Team

Good morning @Danny987654321

How can we help?

Katie

Ikran_uq
Visitor

Hi i lost my simcard is there anyway i could order a new one ?

James_B
EE Community Support Team

Hi @Ikran_uq,

I'm sorry to hear you've lost your SIM card.

Please get in touch on 07953 966 250 as soon as possible to report it.

The team will deactivate it to avoid any unauthorised usage and organise a replacement for you.

James