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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Samsung A14 not connecting with new sim swap

My wirk colleague went from bt to ee got new sim thru the post with letter saying go to  simswap ee. Website sais please try later. Phone sais cannot connect to network. Try later. There us ee signal fiund but no matter what this phone will not conne...

Replacement SIM at EE Store

I needed a replacement SIM so following the instructions so went of out my way and visited an EE store (Sale) taking my photo  driving licence along with me. We got through the process and almost to the end and then a tablet was pointed at my head an...

Ad13 by • Established Contributor
  • 3228 Views
  • 12 replies
  • 1 Helpful

Resolved! Puk code to leave ee

I want to go to another mobile sim card and want a puk code from ee,everytime I request this I get logged out of my account, telling me there's a error.???

Tracey48 by • Visitor
  • 2282 Views
  • 10 replies
  • 7 Helpful

Porting problem

I've transferred from Plusnet to EE but the request to port my number has been refused because the number is not recognised or invalid. I have checked it multiple times and spent hours on the phone to EE. EE have told me to contact TRANSATEL but I've...

annfrombc by • Investigator
  • 561 Views
  • 13 replies
  • 3 Helpful

New Sim order

Hi, I ordered a new sim card last week but have had no comms about the order being placed etc. I see on my dashboard that the new sim will be dispatched in 1-2 working days, but that was last Wednesday! This was part of a contract renewal and I decid...

Poooopy by • Visitor
  • 289 Views
  • 1 replies
  • 0 Helpful

Resolved! want to change my network

Dear, all,currently, I'm a Vodafone user and I'm planning to change my network. could som ome please advise how I can switch to that?As I head that the EE is good and I'm planning to go with that.Please advise accordingly.thanks,

ajalil77 by • Visitor
  • 516 Views
  • 3 replies
  • 3 Helpful
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