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Close SIM card

GCMarg84
Visitor

‎21-02-2024 08:03 PM

What is the procedure to close my number? 

0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎21-02-2024 08:08 PM

Hi @GCMarg84 

If you're a pay monthly customer you need to call EE CS on 150 and give 30 days notice. If you are still within your minimum contract term there will be the remaining contract term to pay.  EE CS will tell you if this is the case.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
XRaySpeX
Grand Master
Grand Master

‎21-02-2024 09:06 PM

Are you on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)