SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! New sim same

Need a new SIM card but same number [mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

Resolved! Porting general query

Hi - I ordered an EE PAYG SIM last weekend and completed the details for porting at the same time. I hadn't got round to inserting my SIM until today and it still hasn't ported my old number. Is the 'next working day' window only applicable to when t...

Mfdb7 by Explorer
  • 490 Views
  • 3 replies
  • 1 Helpful

SIM restricted after switching to EE

Hi,I recently renewed my EE mobile broadband, and also, at the same time , got my non-smart-phone changed to EE (from O2) at the same time. EE have kindly  sent me the new SIM....when i put it in my (non smart) phone it says "SIM restricted".....i ha...

treez by Established Contributor
  • 997 Views
  • 6 replies
  • 2 Helpful

Old number

I signed a contract with you with a pack code to keep my old number [edited]  , but you sent me a SIM card with a new number [edited]  . Pack code [edited]  . My account number is [edited]  . I updated my phone many times, but my old number never cam...

pay as you go sim package

I am transferring from another supplier to the above.I purchased one of the above yesterday online which also gave the option to keep the same number.I have entered PAC code online as requested on the same application form for above.There was no opti...

PM071 by Investigator
  • 992 Views
  • 9 replies
  • 0 Helpful

Resolved! Issue with Pac code

Recently upgraded my mobile from BT - EE, I wanted to keep my old phone number and filled out the form EE provides once I got my new form to perform the switch. Once it gets to (insert pac code) it always comes up with the error 'Please make sure you...

Jahmmers by Visitor
  • 513 Views
  • 1 replies
  • 0 Helpful

Re: Number not ported.

I've just moved over to EE (14/11/23) and it looks like it's going to take nearly two weeks to get my two mobile numbers ported.  I wasn't told it would take this long which is annoying as my OTP's go to my old provider who still has my mobile number...

Resolved! Sim

Hi my SIM card is damaged I need to order a new one.

Jamil4 by Visitor
  • 444 Views
  • 1 replies
  • 0 Helpful