SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Porting problem

I've transferred from Plusnet to EE but the request to port my number has been refused because the number is not recognised or invalid. I have checked it multiple times and spent hours on the phone to EE. EE have told me to contact TRANSATEL but I've...

annfrombc by Investigator
  • 560 Views
  • 13 replies
  • 3 Helpful

New Sim order

Hi, I ordered a new sim card last week but have had no comms about the order being placed etc. I see on my dashboard that the new sim will be dispatched in 1-2 working days, but that was last Wednesday! This was part of a contract renewal and I decid...

Poooopy by Visitor
  • 286 Views
  • 1 replies
  • 0 Helpful

Resolved! want to change my network

Dear, all,currently, I'm a Vodafone user and I'm planning to change my network. could som ome please advise how I can switch to that?As I head that the EE is good and I'm planning to go with that.Please advise accordingly.thanks,

ajalil77 by Visitor
  • 510 Views
  • 3 replies
  • 3 Helpful

Resolved! Transfer of number

I have transferred from Plusnet to EE, I inserted the new sim yesterday evening. Just wondering how long I have to wait before my old number is active. I provided the PAC number on the form I filled in online, it also appeared on the delivery note. D...

AdieB by Visitor
  • 1242 Views
  • 24 replies
  • 2 Helpful

SIM not working

Had the phone nearly 2 years & suddenly the SIM won’t connect to EE. Ordered new sim, same issue. Assumed it must be the phone but when I tried a sim for a different number it worked just fine. Can’t call EE as all I can do with the phone is use WiFi...

New SIM

I recently upgraded to iPhone 14 pro max and somehow managed mess up transferring the SIM card by selecting e-SIM (and subsequently deleting my old physical SIM). I spoke to an advisor who said they would send a new one through the post last Friday, ...