Since yesterday afternoon I have been unable to phone or message using EE

[774977]

I am disabled, no doctor, consultant or hospital has been able to contact me or me them. 

I can only contact friends using WhatsApp.

please advise so this inconvenience can be resolved ASAP 

Regards,

Adele McGuigan

as it is impossible for me to ring you please email me urgently. 

@yahoo.co.uk

phone number ending xxxxxxx5858

[Mod edit: Please do not post your contact details in this public forum. Thanks]

[Katie_B]

Hello @774977. 

Welcome to the EE Community. 

I am very sorry to hear this is happening. 

Does your phone show signal?

Please could you search your area using the Status Checker to see if there is any known issues within your area?

When using the Status Checker please ensure you select 'Status'.

Do you have WiFi Calling available?

Speak soon, 

Katie

[Schockwave]

@774977 , no one here will email you, this is a public forum and as such your email address and any other personal details are not permissible in the forums.

If you have something like Skype, you can ring customer service for free if that is any use to you:

08000798586