21-02-2024 10:54 AM
Hi I completed the automated service to port my old number and was told it would be complete before 6pm today. I have not received anything else how do I know this is taking place and when will I know my old number is with EE?
21-02-2024 11:06 AM
Hi I completed the automated service to port my old number and was told it would be complete before 6pm today. I have not received anything else how do I know this is taking place and when will I know my old number is with EE?
21-02-2024 01:08 PM
Hi @HannahB98
Thanks for coming here.
You will receive a text to let you know when the number transfer is complete.
If you would like to check this has been set up for today, please call us on 150 🙂
Leanne.
21-02-2024 01:09 PM
You might also have to restart your phone.
21-02-2024 01:20 PM
Welcome to the EE Community, @HannahB98 🙂
You'll receive a text to confirm your number transfer has been completed.
As @Mystiqueen mentioned, you'll need to restart your phone at this point.
Hope this helps.
James