SIM cards & Porting

How long until I should activate my new SIM?

Good evening all, My uncle received a new EE sim card by mail in September for a data package I like and he doesn't want it, so he's given it to me. I like the phone number. When is the latest I should activate the SIM before EE recycles the phone nu...

New sim activation

Called to activate new sim and was told 24 hours even had text to confirm 24 hours but nothings happened old sim.still working but new sim not

Its been 3 weeks now just trying to set up my esim and all im getting is wrong

new sim card problems

Have just moved from Plusnet to EE. I am receving whatsapp and texts but no phone calls. I thinnk i put the wrong number in my phone when dealing with the sim card and although apparently my old number is supposedly active I am not getting calls.

Lost sim

Lost SIM card 

Cannot receive calls

I’ve recently changed from Plusnet to EE. I have done PAC to keep my number. I can make calls etc but people can’t call me apart from family member who is EE also. Husband and other family members from other networks can’t call me. This has been goin...

Cim card

Hi for last few days now my cim don’t work just saying no cim have tried in another phone and still the same 

Ive some how blocked my sim card and cant call ee to get my puk code

Hello I've some how blocked my sim card and I can't call anyone I need a puk code 

Replacement Sim not arrived

I am out of the UK for 24 months and EE have deactivated my mothers Sim who is on my account. Asked for a sim on 20th of October today is 31st of October and still no sim arrived in the post. Whenever I ring I get the same answer from the call centre...