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Resolved! Activating replacement sim

Hi I can’t activate my replacement sim as it keeps sending me a code to my phone number but as my old sim doesn’t work I can’t recieve the text and provide the code. I can’t recieve calls or texts till the sim is activated so is there any other way t...

Resolved! Sim issue

Hi please I tried inserting the new replacement sim on my phone and it's saying Sim not provisioned, please what can I do. Thank you 

gift11 by • Investigator
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  • 7 replies
  • 2 Helpful

New sim card activation

I have just joined ee and set up an account,  but it wont link to my new number keeps saying error, and can't activate new sim card

Matt2810 by • Investigator
  • 509 Views
  • 9 replies
  • 0 Helpful

Porting and sim linking to My EE is not working

Hi , I'm trying to port  from Lebara to EE , i got my sim by post 2 days back. From then I’m trying to port my previous number to EE. I got my pac code as well . But ,  whenever i do the porting it says my EE number is not a valid UK number ( the num...

Migration from Plusnet... Tumbleweed!

Hi, I filled in the form to move from Plusnet to EE & keep my number. I supplied the PAC code, details for a credit check and my Direct Debit information.Then absolutely nothing happened! It bounced me into the shop but the order is still sat in my s...

Porting from Plusnet not working yet

Starting a new thread.Signed up to switch on Friday last week. SIM landed Saturday (well done). Text for Port said should be done by 28/10/23 which is ridiculous. Wife's number ported Monday (Despite similar text). I do not have the will to spend mor...

Resolved! Re: End contract

I want to end my contract with EE and switch to O2 Can you automatically cancel my contract?

Tom1956 by • Visitor
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  • 4 replies
  • 2 Helpful

eSIM

Hi I am currently abroad and was told my eSIM would be activated 24 hrs after speaking to one of your advisers. I have turned phone on and off but still no service 

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