Nothing works(sim)

Kenwjs28
Visitor

Hi,

i tried to transfer number but then they said my number designated to nee EE sim is not valid so I thought maybe sim is not active 

then i went to activate sim page and they said there’s is error with mine and I gotta contact customer centre

and then i called 150 they said i don’t have credit so I can’t make call

how am I suppose to call to activate sim when i cant make phone call because sim is not activate

this is such a scam, why is it so hard ee? What do you want me to do now then

nothing works EE!

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Kenwjs28 

Welcome to the community.

Are you getting the temporary phone number from the SIM packaging or from in the settings of your phone?

Chris