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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Impossible to speak to anyone, keeping old number

Got my sim las Friday ( it’s now Weds)I was told put new sim in, make one call, they you put old sim in until it stops working. now it’s Wed, the change has not happened.I phoned EE, it took an hour to get through, eventually he couLd not help and tr...

Switching sim from o2 to EE

My partner recently got a new phone and has got the PAC code to keep her number from O2. Everything is working fine but she has put the old SIM card into the new phone will this be a issue or will everything be allright? As her old phone has the EE S...

Resolved! Switch from Lyca to EE

I want to switch my Lyca sim number to EE.l already have a PAC code, l already bought an EE sim. I need your help on how as soon as possible please. Thank you

Number change gone wrong

Hello,just yesterday I requested a number change for one of my contracts as I have been getting too many calls from people and wanted the number changed however, I have two contracts on my account one sim only and one device and the advisor changed t...

Ebrahim5 by • Visitor
  • 358 Views
  • 1 replies
  • 0 Helpful

Old SIM deactivated

Hi,Apologies if this not the correct Location to post this.I ordered a new SIM yesterday morning (19/09 - has not arrived yet), and since this morning I have no service with my existing SIM. Is this normal? The agent on the phone never explained ther...

MattP312 by • Explorer
  • 606 Views
  • 2 replies
  • 0 Helpful

Resolved! Cannot use calls texts or data

I recently transferred my number from Three however I cannot use my new sim it seems. No one can call/text me and I can’t ring or text out- the bars show along the top however it only ever displays 3G and every time I try to Google or download Apps, ...

MeganS by • Investigator
  • 662 Views
  • 9 replies
  • 6 Helpful

eSIM v SIM card - What are the advantages?

HiWhat are the advantages of switching to an eSIM from a traditional SIM card? My iPhone can take both types of SIM but there does not seem to be a compelling reason to switch to the eSIM. Have I missed something?

paulwfc by • Visitor
  • 510 Views
  • 1 replies
  • 0 Helpful

Resolved! Replacement sim

How do I get a replacement SIM card.  I can’t phone as my original phone is unavailable 

Jedi75 by • Visitor
  • 6117 Views
  • 9 replies
  • 14 Helpful
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