SIM cards & Porting

Resolved! SIM card

Hi Iv lost my phone with SIM card can I please order a replacement SIM with same number

Resolved! Where can I find ICCID number of my EE sim?

I need the ICCID number (which should be a 16 or 19 digit number) neither on the sim package nor on the sim card itself. I tried looking on the whole sim package (including the reject plastic of the sim). There is only one number I can see on the sim...

Switching Phone number to SIM on same account

A few months ago I purchased a new contract through the upgrade page on the EE app. I assumed this would just upgrade my current SIM but it in reality ordered a completely new one.So now my issue is, I want to move my phone number from one SIM to th...

Pixel 7 Pro - "about phone" shows old number

Hi, switched to EE a few months ago.I transferred my old number across from ID mobile and the number has transferred over.However - on the "about phone" settings it still shows the temp number that I was given when I moved over.I've tried to edit it ...

How do I find PIN for eSIM after moving to new iPhone 15?

I recently upgraded from an iPhone 12 with a physical SIM to an iPhone 15 with an eSIM (my phone has no physical SIM slot). The move to the new phone went fine and all is working, but I can't configure the phone to require a PIN to activate the eSIM...

Resolved! I'm unable to activate my new sim, unable to ring any number!

I lost my old phone and don't have a landline or a phone to call EE customer services, please help!

Sim upgrade no calls

I just upgraded my sim to a 12month deal. Since this time I have been unable to make or receive calls. Cannot contact EE for help and chat unavailable. Please help

Resolved! PUK

find puk number

Resolved! Puk code from old supplier

Where do I enter my puk code to retrieve my old number?

Cancel PayM & tranfer number

I've 2 sims, 1 monthly and the other contract. The monthly I bought by accident because it was still in my basket, and I realised after paying. I've called 150 multiple times to cancel the monthly, and possibly transfer my number to my other sim, but...

SIM cards & Porting

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