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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Retention of old number

 Happy Christmas  . I hope someone can help me being a novice. I have a new mobile and my sim for old mobile is EE and my new Sim is also EE . Recieved with new sim in but would like to keep old phone number . I don't need a code as not changing supp...

SandyDS by • Investigator
  • 823 Views
  • 3 replies
  • 1 Helpful

Pac code

I’m on PAYGoSorry, we were unable to process your request. Please retry and if you continue to receive this message, call us on 150.I requested a PAC code and the above was my reply - I am out of credit and want to leave EE but keep my phone number h...

Davidg50 by • Visitor
  • 476 Views
  • 1 replies
  • 0 Helpful

Re: Keeping existing mobile number

I'm having the same problem . I was told I would get my old number back today .40 minutes to go .I'm not very optimistic. Had new sim in for 7 day's . Phoned about it but told to wait until midnight . I'm not very happy . 

Porting

I've changed my family plan (4 people) from BT. I did received just one PAC Code from BT, which worked for me and my wife, to keep the number we had from BT. We just sended Port via SMS, with the PAC and got it sorted the following day. When my daugh...

Number porting

I have ported my number to EE. Ordered a EE sim online where I gave my PAC number from old provider and today sim has arrived.what is the next step to be taken? I don’t understand when this wil be completed? How will I know if my number is ported to ...

rujutakd by • Investigator
  • 2267 Views
  • 9 replies
  • 4 Helpful

Number transfer

HiChanged from Plusnet to EE . New sim from EE was put in on 20th December but number still has not been transfered across.Any ideas how long it can take ?

boyracer by • Visitor
  • 433 Views
  • 1 replies
  • 0 Helpful

Resolved! PAC Code short expiry

Hi I bought my son a new phone for Xmas back in November and requested a PAC code. His contract is currently part of my account.  We tried to give his PAC code to the new provider yesterday and it keeps saying the code expires soon and the switching ...

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