SIM cards & Porting
The place to ask your questions about SIM cards for any device. and porting your number
Forum Posts
Resolved! New sim won’t make calls?
Hello, i added a new sim to my account to going an iPhone XR for my husband however when he tries to make a call it doesn’t work, he can text and receive calls just not make call. We have turned the phone off and on a number of times, also reset net...
Cancel Order
I have an order that is processing. I want it cancelled, refunded, and this is the most important point - I DON'T WANT THE ORDER DISPATCHED. I repeat - I DON'T WANT THE ORDER DISPATCHED. Can someone tell me how to do it? Honestly it is completely ins...
Resolved! Can’t call or receive calls EE sim
Hi there, I upgraded phone yesterday to an all rounder device plan (I went from a contract to sim and paying my device separately). I’m using the same SIM as before and have already sent my old phone back to trade in. But I can’t seem to make calls o...
eSim / Sim Transfer - Now have total loss of service.. help needed
Hi all, I'll keep it short as possible but I've somehow ended up in a real sticky situation. I've transferred my number from Talkmobile to EE recently. I believe that process has happened today, as I lost all service from Talk Mobile. I've then deci...
Issue with SIM card activation
I got a new phone (iPhone 14) from EE this week. It arrived along with a new SIM card to activate so that I could keep my old number. I activated the sim on Saturday as per the instructions and it said it could take up to 24 hours. But it’s been almo...
Resolved! New sim not working
I have inserted new sim following upgrade - phone remains in active , no service
New iphone 15 does not find network ee
Hello,I have just moved from an iphone 13mini to iphone 15. After the transfer, iphone 15 does not find the ee network. I have tried everything and it is not working. The issue is that my previous iphone 13mini says that my sim is not valid anymore o...
