SIM cards & Porting

esim can't activate

I got a new phone and a new esim which my old number was supposed to transfer on to, however it never did. Then I got another new phone and the esim transferred over but not my old number (old sim). The new Esim got cancelled on our contract so I los...

Sim card

my sim card does not work

Resolved! Sim stoped working how do i get esim

Resolved! PAC code

How do I get it

Resolved! Join EE and get esim for phone and watch

I want to join EE (on their cheapest monthly plan) and get an esim which would work on my existing phone and watch (apple). What is the smoothest way for this?

Replacement Sim

I lost my phone on Friday, ordered a replacement SIM it’s come but it’s not working I can’t ring EE because I have no phone and there’s no option for an online chat…

Resolved! Upgrade Sim - will it include data roaming?

HiI am on a SIM only contract (from December 2020) and am looking to upgrade to a new SIM only deal.If I upgrade to a 12 month Essential plan will I have to buy an add on to use my phone in the EU??

sim only contract

sim came with phone number and asked to keep my old number. now my phone has my old number but text messages are sent using the number that came with sim

Resolved! Porting takes too long

Hello.I have provided EE with a PAC code on the 31st of October 2023 and was told by chat support that, because I briefly used my temporary number sim , my porting is going to extend now to 30th November instead of the usual 3-4 days?is this true? Wo...

Resolved! Keep same number

I have just switched from bt mobile to ee and have a pac code to keep my old number how do I do this now my new ee sim has arrived??

SIM cards & Porting

Forum Posts